Experian reports are new to our industry and the knowledge, expertise, and pleasant demeanor of your customer service representatives have made what could have been a difficult transition very helpful and informative. Many of our credit managers are relatively new to credit and only a very small percentage have used credit reporting services to help them with their credit decisions.
The initial training that Command Credit offeredto our managers was tremendously helpful in getting them up to speed on being able to read and understand the Experian reports. I also appreciate the help you have been to the new managers who have called you for advice and information on how to interpret the information on reports.
Your willingness to take their calls and help them understand has dramatically shortened the learning curve for them and I personally appreciate everything Command Credit has done for us. Command Credit has been a tremendous asset and partnet in our business and its customer service representatives are great ambassadors for your company.
- Robert M Rollins, Raycom Media Inc.
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Since 1993, Command Credit Corporation has partnered with leading credit agencies to bring custom services to our members. We help organizations reach new customers and to develop successful and long lasting relationships.
We have built our business on the premise that commercial success is about getting close to customers. The more an organization understands them, the more able it is to respond to their very individual needs and circumstances.
Large and small businesses all over the country have benefited from our customer service and expertise. Our products and services give front line managers a wealth of knowledge about consumers and how they behave, about businesses and how they perform, and about markets and how they are changing.
As custodians, companies like Experian manage this information with respect and care, and with due consideration to the legal requirements and culture of each of its markets.
This responsibility entails:
- Appropriate levels of information accuracy and security.
- Active concern for the interests of information providers, information users and individuals of whom that information is subject.
- Adherence to all legal requirements and to those self-regulative regimes with which they are aligned.
- A policy of openness and honesty in making clear what information is maintained, how it is made available and how it is used in the commercial marketplace.
This stewardship extends to every aspect of information management, including, but not limited to, acquisition, processing, aggregation, storage, product development, sales and service, and consumer information.
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Test drive Experian products FREE when you become a data contribution member.
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Copyright © 2000-2010 Command Credit Corp. All Rights Reserved.
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